Privacy Policy

Last updated: March 10, 2026

What We Collect

• Account info: Name, email address, and hashed password
• Billing info: Managed by Stripe — we never see your full card number
• Instance config: Your chosen AI provider, channel type, and model preference

What We Don't Collect

• Conversations: Your chats go directly between your messaging app and AI provider. We never store, read, or process them.
• API keys: Stored only inside your isolated container. Not accessible to us or other customers during normal operation.
• Message content: We have no logging or monitoring of your assistant's conversations.

How We Use Your Data

• To create and manage your account
• To provision and maintain your AI assistant instance
• To process payments via Stripe
• To send you important service notifications

Third Parties

• Stripe: Payment processing (Stripe Privacy Policy)
• Cloudflare: CDN and security (Cloudflare Privacy Policy)
• We do not sell, rent, or share your personal data with any other third parties

Data Security

• Each customer instance runs in an isolated container
• Passwords are salted and hashed
• All traffic is encrypted via HTTPS
• Infrastructure is protected by firewall rules and intrusion detection

Data Retention

• Account data is retained while your account is active
• After account deletion or subscription cancellation, instance data is destroyed within 7 days
• Billing records may be retained as required by law

Your Rights

• You can view and update your account info from Settings
• You can request account deletion by contacting us
• You can export your data by contacting us

Contact

Privacy questions? Email [email protected]